I am the founder of Portigal Consulting, a boutique firm that brings together user research, design and business strategy. Portigal Consulting helps clients to discover and act on new insights about how their customers work, play, shop, entertain, eat, and live their lives around products and services.
Thankfully no one I know was affected seriously by the bombings in London. My friend and colleague Niti is on vacation in London and writes that "The double decker bus (less than 200 feet from where I am writing this) was the last explosion at 9.47am - just saw it on the telly." She wrote more eyewitness stuff earlier today. Wow.